Frequently Asked Questions
Does Jumplead use cookies?
No, we do not use cookies. Which means that Jumplead complies with the new EU ICO Cookie Directive.
How long does it take to start using Jumplead?
Sign up to Jumplead, embed your Jumplead Tracking Code, watch your traffic in real-time. Setup can take less than 60 seconds. If you need any help setting up Jumplead, get in touch - we're happy to help.
Is it easy to set up Jumplead?
If you've used another analytics service on your website before, then you'll probably be familiar with the setup process of Jumplead. When you sign up, we give you a small snippet of code (Jumplead Tracking Code) which you'll need to embed into your website's HTML, just before the closing "</body>" tag.
How can I find my Tracking Code?
When you first sign in to Jumplead your tracking code is displayed along with a reminder to add it to your web site. Highlight your Code, copy it, and then you can paste it into your site’s HTML, just before the closing "</body>" tag.
Can I share Jumplead with my team?
Of course! One of the benefits of Jumplead is that you can share the service with as many people as you like. Simply add the users within the administrator account pages.
They will then receive an account creation email and be able to manage their own details as well as access and manage the leads that Jumplead identifies.
I'm having problems signing in to LinkedIn using Internet Explorer 8 or 9.
Please make sure that "Compatibity Mode" is turned off as this can cause issues with the process. Please see this Microsoft article for further help.
Where can I get help?
If I need help when using Jumplead, who can I ask for help?
We'd love to help you out. Contact us at any time, and we'll aim to get back to you within 24 hours.
You can also give us a call (UK): +44 (0) 845 123 3755
